How To Fix FVD_PRODUCT267 - Product &1 is being processed by user &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_PRODUCT - Messages CML Product Editing

• Message number: 267

• Message text: Product &1 is being processed by user &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_PRODUCT267 - Product &1 is being processed by user &2 ?

  The SAP error message FVD_PRODUCT267 indicates that a specific product (identified by &1) is currently being processed by another user (identified by &2). This typically occurs in scenarios where multiple users are trying to access or modify the same product data simultaneously, leading to a lock situation to prevent data inconsistencies.
  Cause:
  
  Concurrent Access: Another user is currently editing or processing the same product, which causes a lock on that product.
  Long-running Transactions: If a user has a long-running transaction, it may hold the lock for an extended period, preventing others from accessing the product.
  System Configuration: The system may be configured to enforce strict locking mechanisms to ensure data integrity.
  
  Solution:
  
  Wait and Retry: The simplest solution is to wait for the other user to finish processing the product and then try again.
  Identify the User: If you have the necessary permissions, you can check which user is currently processing the product. This can often be done through transaction codes like SM12 (to view locks) or SM21 (to view system logs).
  Contact the User: If possible, communicate with the user who is processing the product to understand when they will complete their task.
  Release Locks: If the lock is due to a user session that is no longer active (e.g., the user has logged out), a system administrator can release the lock using transaction SM12.
  Review Process Design: If this issue occurs frequently, consider reviewing the process design to minimize concurrent access to the same product, or implement a queuing mechanism.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to check system logs), and SU01 (to manage user accounts).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to handle product processing to minimize conflicts.
  System Performance: Monitor system performance to identify if long-running transactions are a common issue, which may require optimization.
  
  By following these steps, you should be able to resolve the FVD_PRODUCT267 error and improve the handling of product processing in your SAP environment.