How To Fix FVD_INSURANCE067 - Insurance policy &1; payer &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_INSURANCE - Messages for Insurance (Package FVVD_INSURANCE)

• Message number: 067

• Message text: Insurance policy &1; payer &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_INSURANCE067 - Insurance policy &1; payer &2 does not exist ?

  The SAP error message FVD_INSURANCE067 indicates that the system cannot find the specified insurance policy and payer combination in the database. This error typically occurs in the context of financial transactions related to insurance policies, such as when processing claims, payments, or other related activities.
  Cause:
  
  
  Non-Existent Policy or Payer: The insurance policy number (&1) or the payer (&2) does not exist in the system. This could be due to:
  
  The policy has not been created or has been deleted.
  The payer information is incorrect or has not been set up in the system.
  Typographical errors in the policy or payer number.
  
  
  
  Data Synchronization Issues: If the data is being pulled from different systems or modules, there may be synchronization issues leading to the unavailability of the policy or payer.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or access the specified policy or payer.
  
  
  Solution:
  
  
  Verify Policy and Payer Information:
  
  Check the insurance policy number and payer details for accuracy. Ensure that there are no typographical errors.
  Use transaction codes like FSP0 (for insurance policies) or FSP1 (for payers) to verify if the policy and payer exist in the system.
  
  
  
  Create or Update Records:
  
  If the policy or payer does not exist, create the necessary records in the system.
  If the records exist but are inactive or incorrect, update them accordingly.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the insurance policy and payer information. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult with IT Support:
  
  If the issue persists, consult with your IT support team or SAP Basis team to check for any underlying system issues or data inconsistencies.
  
  
  
  Review Integration Points:
  
  If the data is coming from an external system, ensure that the integration points are functioning correctly and that data is being transferred as expected.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing insurance policies and payers, such as FSP0, FSP1, FVD1, etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation related to insurance management and financial transactions for additional context and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.