How To Fix FVD_INSURANCE028 - Error occurred when locking the object &1/&2

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_INSURANCE - Messages for Insurance (Package FVVD_INSURANCE)

• Message number: 028

• Message text: Error occurred when locking the object &1/&2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_INSURANCE028 - Error occurred when locking the object &1/&2 ?

  The SAP error message FVD_INSURANCE028 indicates that there was an issue when trying to lock a specific object in the system, which is identified by the parameters &1 and &2. This error typically occurs in the context of financial services, particularly in the area of insurance or financial transactions.
  Cause:
  The error usually arises due to one of the following reasons:
  
  Concurrency Issues: Another user or process is currently accessing or modifying the same object, leading to a lock conflict.
  System Performance: High system load or performance issues may prevent the locking mechanism from functioning correctly.
  Configuration Issues: There may be incorrect settings in the system that affect how locks are managed.
  Database Issues: Problems with the underlying database can also lead to locking issues.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check for Active Sessions: Use transaction code SM12 to check for existing locks on the object. If another user is holding the lock, you may need to wait until they release it or coordinate with them to resolve the issue.
  
  
  Review System Performance: Monitor system performance using transaction codes like ST22 (dump analysis) or SM21 (system log) to identify any underlying issues that may be affecting locking.
  
  
  Adjust Lock Settings: If the issue is recurring, review the configuration settings related to locking in your SAP system. This may involve consulting with your SAP Basis team.
  
  
  Database Check: Ensure that the database is functioning correctly. You may need to work with your database administrator to check for any issues.
  
  
  Retry the Operation: Sometimes, simply retrying the operation after a short period can resolve transient locking issues.
  
  
  Contact SAP Support: If the problem persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM12 (to view and manage locks), SM21 (to view system logs), and ST22 (to analyze dumps).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to locking mechanisms in the context of your specific module (e.g., Financial Services, Insurance).
  
  By following these steps, you should be able to diagnose and resolve the locking issue associated with the error message FVD_INSURANCE028.