How To Fix FVD_INSURANCE021 - Insurance policy &1 was not found on the database

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_INSURANCE - Messages for Insurance (Package FVVD_INSURANCE)

• Message number: 021

• Message text: Insurance policy &1 was not found on the database

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_INSURANCE021 - Insurance policy &1 was not found on the database ?

  The SAP error message FVD_INSURANCE021 indicates that the system could not find the specified insurance policy in the database. This error typically occurs in the context of financial services or insurance modules within SAP, particularly when dealing with insurance policies.
  Cause:
  
  Incorrect Policy Number: The policy number entered may be incorrect or mistyped.
  Policy Not Created: The insurance policy may not have been created or saved in the system.
  Data Deletion: The policy could have been deleted or archived, making it unavailable in the current database.
  Authorization Issues: The user may not have the necessary permissions to view the policy.
  Database Issues: There could be issues with the database connection or integrity that prevent the policy from being retrieved.
  
  Solution:
  
  Verify Policy Number: Double-check the policy number for any typos or errors. Ensure that you are using the correct format.
  Check Policy Creation: Confirm that the policy has been created and is active in the system. You can do this by searching for the policy in the relevant transaction or report.
  Review Deletion/Archiving: If the policy was deleted or archived, check with your system administrator or relevant department to see if it can be restored or if you need to create a new policy.
  Check User Permissions: Ensure that you have the necessary authorizations to access the policy. If not, contact your system administrator to grant the required permissions.
  Database Integrity Check: If you suspect a database issue, consult your IT department or SAP Basis team to check for any database errors or connectivity issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FVD1 (Create Insurance Policy), FVD2 (Change Insurance Policy), and FVD3 (Display Insurance Policy) to manage insurance policies effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
  Documentation: Review the SAP documentation for the insurance module you are using to understand the data model and how policies are managed within the system.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal IT support team for further assistance.