How To Fix FVD_COLL_AL000 - It is not possible to connect to collateral management system

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_COLL_AL - Messages Collateral Application Integration

• Message number: 000

• Message text: It is not possible to connect to collateral management system

What causes this issue?

You have tried to call up the <LS>Collateral Management System</> (CMS).
This is not possible.
A connection to CMS cannot be created or has been terminated.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your System Administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_COLL_AL000 - It is not possible to connect to collateral management system ?

  The SAP error message FVD_COLL_AL000 indicates that there is an issue with connecting to the Collateral Management System (CMS). This error can arise due to various reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the collateral management system.
  Configuration Errors: Incorrect configuration settings in the SAP system or the collateral management system can lead to connection failures.
  Authorization Issues: The user or system may not have the necessary authorizations to access the collateral management system.
  Service Availability: The collateral management system may be down or not running, leading to connection failures.
  Incorrect RFC Destination: The Remote Function Call (RFC) destination used to connect to the collateral management system may be incorrectly configured.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the collateral management system is stable and operational.
  Use tools like ping or traceroute to diagnose network issues.
  
  
  
  Verify Configuration Settings:
  
  Check the configuration settings in both the SAP system and the collateral management system to ensure they are correctly set up.
  Review the settings in transaction codes like SM59 (RFC Destinations) to ensure the destination is correctly configured.
  
  
  
  Review Authorizations:
  
  Ensure that the user or system has the necessary authorizations to access the collateral management system.
  Check user roles and profiles to confirm that they include the required permissions.
  
  
  
  Check Service Status:
  
  Verify that the collateral management system is up and running. If it is down, coordinate with the relevant team to bring it back online.
  
  
  
  Validate RFC Destination:
  
  In transaction SM59, check the RFC destination settings for the collateral management system. Ensure that the connection type, target host, and system number are correctly configured.
  Test the RFC connection using the "Connection Test" option in SM59.
  
  
  
  Review Logs:
  
  Check the application logs and system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the documentation for both the SAP system and the collateral management system for any specific integration requirements or troubleshooting guidelines.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the connection issue related to the FVD_COLL_AL000 error message.