How To Fix FVD_CNCL064 - If the rescission balance is 0, refer to the long text

FVD_CNCL064 - Overview

• Message type: E = Error

• Message class: FVD_CNCL - Cancel Loan / Credit Life Insurance

• Message number: 064

• Message text: If the rescission balance is 0, refer to the long text

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If the rescission balance is 0, this can mean that either no
disbursement has been made or, if a disbursement has been made, that the
customer has already transferred the amount due back to the lender. This
would be posted to the account as an overpayment. In this case you
should create the rescission with the direct payer payment method. The
incoming payment made by the customer is then cleared using transaction
FZUA.
When you create a rescission after the customer has already paid off the
loan amount, you should also note that the system checks whether the
incoming payment was made on time when you clear the payment using the
transaction FZUA. This means that the customer has 14 days
(customizable) after you have created the rescission with the direct
payer payment method to pay off the loan.
Example:
,,,,1.) Loan was created and disbursed on 01 August.
,,,,2.) On 03 September the customer makes an incoming payment equal to
the rescission balance.
,,,,3.) The bank allows the rescission as an act of good will.
,,,,4.) You now have to create the rescission as follows:
,,,,,,Instruction date: ,,According to the documents (in the example: 01
August)
,,,,,,Declaration date: ,,Cannot be more than 14 days (customizable, see
above) before the incoming payment date (03 September), as FZUA will
otherwise not clear the payment.
,,,,,,,,,,,,In the example, you could take 23 August as the declaration
date. This makes the rescission subject to release, because the
rescission period is 14 days (in other words, 14 August) in the example.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

FVD_CNCL064 - Details

• The SAP error message FVD_CNCL064 typically relates to issues in the context of contract management or financial transactions, particularly when dealing with cancellations or adjustments in financial documents. The message indicates that there is a problem with the rescission balance being zero, which may prevent the processing of a cancellation or adjustment.
  
  Cause:
  
  Zero Rescission Balance: The primary cause of this error is that the rescission balance for the transaction or contract in question is zero. This means that there are no amounts available to be canceled or adjusted.
  Incorrect Data Entry: There may have been an error in data entry or configuration that led to the rescission balance being incorrectly calculated or recorded.
  Transaction Status: The status of the transaction may not allow for further adjustments or cancellations if it has already been fully processed or settled.
  
  
  Solution:
  
  Check Rescission Balance: Verify the rescission balance for the relevant contract or transaction. If it is indeed