How To Fix FVD_CNCL021 - Balance at the time of the rescission could not be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_CNCL - Cancel Loan / Credit Life Insurance

• Message number: 021

• Message text: Balance at the time of the rescission could not be determined

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_CNCL021 - Balance at the time of the rescission could not be determined ?

  The SAP error message FVD_CNCL021 indicates that the system is unable to determine the balance at the time of rescission (cancellation) of a financial transaction. This typically occurs in the context of financial services or contract management within SAP, particularly when dealing with contracts, loans, or other financial instruments.
  Cause:
  
  Missing Data: The balance information required for the rescission may not be available or may not have been updated correctly in the system.
  Incorrect Configuration: There may be configuration issues in the financial module that prevent the system from calculating the balance.
  Timing Issues: The rescission may be attempted at a time when the system is not able to access the necessary data (e.g., during a batch job or system maintenance).
  Transaction Status: The transaction may be in a status that does not allow for rescission, or it may have already been canceled or processed in a way that affects the balance.
  
  Solution:
  
  Check Data Consistency: Ensure that all relevant data for the transaction is complete and consistent. This includes checking the status of the contract or transaction and ensuring that all necessary postings have been made.
  Review Configuration: Verify the configuration settings in the financial module to ensure that they are set up correctly for handling rescissions.
  Recalculate Balances: If possible, trigger a recalculation of balances in the system. This may involve running specific reports or transactions that refresh the balance data.
  Check Transaction Logs: Review transaction logs or error logs to identify any underlying issues that may have caused the error.
  Consult Documentation: Refer to SAP documentation or notes related to the specific module you are working with for any known issues or additional troubleshooting steps.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those for checking balances, transaction statuses, or configuration settings.
  SAP Notes: Search for SAP Notes related to the error message FVD_CNCL021 in the SAP Support Portal for any patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.