How To Fix FVD_CLI_CLOAN012 - Error occurred in the external calculation of the CLI single premium

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_CLI_CLOAN - Credit Life Insurance for Consumer Loan

• Message number: 012

• Message text: Error occurred in the external calculation of the CLI single premium

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_CLI_CLOAN012 - Error occurred in the external calculation of the CLI single premium ?

  The SAP error message FVD_CLI_CLOAN012 typically indicates that there was an issue during the external calculation of a single premium for a CLI (Credit Life Insurance) loan. This error can arise from various causes, and addressing it usually involves a few steps to diagnose and resolve the underlying issue.
  Possible Causes:
  
  Configuration Issues: Incorrect configuration settings in the SAP system related to the CLI product or the external calculation interface.
  Data Issues: Missing or incorrect data in the loan or insurance contract that is required for the calculation.
  External Calculation Service Failure: The external service or calculation engine that is supposed to compute the premium may be down or not responding.
  Integration Issues: Problems with the integration between SAP and the external calculation service, such as network issues or incorrect API configurations.
  Version Compatibility: The version of the external calculation tool may not be compatible with the current SAP version.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for the CLI product in SAP. Ensure that all necessary parameters are correctly set up.
  Validate Input Data: Ensure that all required data for the calculation is present and accurate. This includes checking the loan details, customer information, and any other relevant parameters.
  Test External Service: Verify that the external calculation service is operational. You may need to contact the service provider or check logs for any errors.
  Review Integration Settings: Check the integration settings between SAP and the external service. Ensure that all endpoints, credentials, and network settings are correct.
  Consult Documentation: Refer to the SAP documentation or the documentation for the external calculation service for any specific troubleshooting steps related to this error.
  Error Logs: Check the SAP error logs for more detailed information about the error. This can provide insights into what went wrong during the calculation process.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Community Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  Documentation: Review the documentation for the CLI module and the external calculation service for any known issues or configuration guidelines.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.