How To Fix FVD_CL_EXT009 - Overdue items exist after notice given. Manual reversal activities req.

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_CL_EXT - Message class for consumer loan functionality enhancement

• Message number: 009

• Message text: Overdue items exist after notice given. Manual reversal activities req.

What causes this issue?

After you gave notice, open items were requested and transfer posted to
the partner assigned to the <ZK>Collector </>role in the contract.
If the open items have been cleared already, then you must reverse the
notice given. Then you must manually reverse the original debit postings
of the items. Finally, you repost the debit postings.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Reverse the items that were included as overdue items in the notice
amount after notice had been given. You then repost these items
correctly.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_CL_EXT009 - Overdue items exist after notice given. Manual reversal activities req. ?

  The SAP error message FVD_CL_EXT009 indicates that there are overdue items in the system that have been flagged for collection or follow-up, and a notice has already been given to the customer regarding these overdue items. As a result, the system does not allow for certain actions (like reversing a collection item) until these overdue items are addressed.
  Cause:
  
  Overdue Items: There are outstanding receivables that have not been paid by the customer, and a notice has been sent to them.
  Manual Intervention Required: The system requires manual intervention to resolve the overdue items before allowing any reversal or further processing.
  
  Solution:
  
  Review Overdue Items: Check the customer account for any overdue items. You can do this by navigating to the customer account in the SAP system and reviewing the open items.
  Contact Customer: If necessary, reach out to the customer to discuss the overdue items and arrange for payment.
  Clear Overdue Items: Once the overdue items are settled (either through payment or other means), you can proceed with the reversal or any other action you were attempting to perform.
  Manual Reversal: If you need to reverse a transaction related to the overdue items, you may need to manually clear the items first or follow the specific procedures defined in your organization for handling such cases.
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific procedures related to handling overdue items and the FVD_CL_EXT009 error.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like FBL5N (Customer Line Item Display) to view customer open items or F-28 (Post Incoming Payments) to process payments.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  User Roles: Ensure that you have the necessary permissions to view and manage customer accounts and overdue items in the SAP system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial accounting within SAP.