How To Fix FVD_CHARGE058 - Mandate &1 cannot be used

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_CHARGE -

• Message number: 058

• Message text: Mandate &1 cannot be used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_CHARGE058 - Mandate &1 cannot be used ?

  The SAP error message FVD_CHARGE058 indicates that a specific mandate (in this case, identified by &1) cannot be used for a transaction. This error typically arises in the context of payment processing, particularly with direct debits or similar financial transactions where mandates are required.
  Causes:
  
  Inactive Mandate: The mandate may not be active or has been deactivated.
  Invalid Mandate: The mandate may not be valid for the specific transaction or customer.
  Expired Mandate: The mandate may have a validity period that has expired.
  Incorrect Configuration: There may be configuration issues in the payment processing settings.
  Missing Data: Required data related to the mandate may be missing or incorrectly entered.
  
  Solutions:
  
  Check Mandate Status: Verify the status of the mandate in the system. Ensure that it is active and valid for the intended use.
  Review Mandate Details: Check the details of the mandate to ensure that it is correctly set up and associated with the correct customer and payment type.
  Update or Reactivate Mandate: If the mandate is inactive or expired, you may need to update it or reactivate it as necessary.
  Configuration Review: Review the configuration settings related to mandates and payment processing to ensure they are set up correctly.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing mandates and resolving related errors.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like F110 (Automatic Payment Transactions) or FVD1 (Create Mandate) to manage mandates.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that the user attempting to process the transaction has the necessary permissions to access and manage mandates.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and assistance.