How To Fix FVD_CANCRES006 - Non-acceptance reason in co. code &1 for product cat. &2 not maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_CANCRES - Messages for Rescission / Withdrawal

• Message number: 006

• Message text: Non-acceptance reason in co. code &1 for product cat. &2 not maintained

What causes this issue?

You can only use this function if you have defined reasons for
non-acceptance in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define the reasons for non-acceptance.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_CANCRES006 - Non-acceptance reason in co. code &1 for product cat. &2 not maintained ?

  The SAP error message FVD_CANCRES006 indicates that there is a non-acceptance reason that has not been maintained for a specific company code and product category. This error typically arises in the context of financial services or insurance modules within SAP, particularly when dealing with cancellations or adjustments to contracts or policies.
  Cause:
  The error occurs when:
  
  A cancellation or adjustment is attempted for a product in a specific company code.
  The system checks for a non-acceptance reason (which is a reason code that indicates why a certain action cannot be accepted) but finds that it has not been defined for the combination of the company code and product category.
  
  Solution:
  To resolve this error, you need to maintain the non-acceptance reason for the specified company code and product category. Here are the steps to do this:
  
  
  Access the Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the relevant configuration path. This is usually found under:
  
  SPRO ? Financial Services ? Insurance ? Contract Management ? Define Non-Acceptance Reasons.
  
  
  
  
  
  Maintain Non-Acceptance Reasons:
  
  In the configuration screen, look for the option to define non-acceptance reasons.
  Add a new entry or modify an existing one to include the relevant company code and product category.
  Ensure that the non-acceptance reason is properly defined and activated.
  
  
  
  Testing:
  
  After maintaining the non-acceptance reason, test the cancellation or adjustment process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or FVD1 for managing financial services documents.
  Documentation: Refer to SAP documentation or help files for detailed information on non-acceptance reasons and their implications in your specific business context.
  User Roles: Ensure that you have the necessary authorizations to make changes in the configuration settings.
  Support: If you continue to face issues, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in financial services.
  
  By following these steps, you should be able to resolve the FVD_CANCRES006 error and maintain the necessary configurations in your SAP system.