How To Fix FVD_BOINS_AL004 - Error &1 occurred while the insurance system was determining ins. data

SAP Error Message - Details

• Message type: E = Error

• Message class: FVD_BOINS_AL - Messages Business Operations Insurance

• Message number: 004

• Message text: Error &1 occurred while the insurance system was determining ins. data

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FVD_BOINS_AL004 - Error &1 occurred while the insurance system was determining ins. data ?

  The SAP error message FVD_BOINS_AL004 typically occurs in the context of the SAP Insurance module, particularly when the system is trying to determine insurance data for a business operation. This error can arise due to various reasons, and understanding the cause is crucial for resolving it.
  Possible Causes:
  
  
  Missing or Incomplete Data: The error may occur if there are missing or incomplete entries in the insurance master data or related tables. This could include missing policy details, customer information, or coverage data.
  
  
  Configuration Issues: Incorrect configuration settings in the insurance module can lead to this error. This includes settings related to insurance products, coverage types, or business transactions.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access certain data or perform specific actions within the insurance module.
  
  
  System Errors or Bugs: There may be underlying system errors or bugs in the SAP version being used that could trigger this error message.
  
  
  Data Consistency Issues: Inconsistencies in the data, such as mismatched keys or references between different tables, can also lead to this error.
  
  
  Solutions:
  
  
  Check Data Completeness: Review the insurance master data and ensure that all required fields are filled out correctly. Verify that the relevant policies and customer data are complete.
  
  
  Review Configuration Settings: Check the configuration settings in the insurance module to ensure they are set up correctly. This may involve consulting with a functional consultant or SAP support.
  
  
  Authorization Check: Ensure that the user encountering the error has the necessary authorizations to access the required data. This may involve checking user roles and permissions.
  
  
  System Logs and Traces: Review system logs and traces to identify any underlying issues or errors that may provide more context about the problem. Use transaction codes like SLG1 (Application Log) to check for related logs.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  Data Consistency Check: Perform a data consistency check to identify and resolve any inconsistencies in the database that may be causing the error.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FVD1 (Create Insurance), FVD2 (Change Insurance), and FVD3 (Display Insurance) to navigate the insurance module effectively.
  Documentation: Refer to SAP documentation and user manuals for the insurance module to understand the expected data structure and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the FVD_BOINS_AL004 error effectively.