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Message type: E = Error
Message class: FVD_BO - General Messages for Business Operations
Message number: 057
Message text: Product type &1 is not customer account-based and cannot be processed
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FVD_BO057
- Product type &1 is not customer account-based and cannot be processed ?The SAP error message FVD_BO057 indicates that the product type specified in the transaction is not configured to be customer account-based, which means that the system cannot process it in the context of customer accounts. This error typically arises in the context of financial transactions, particularly in the SAP Financial Services (FS) module, where different product types can have different configurations.
Cause:
- Product Type Configuration: The product type you are trying to use is not set up to be customer account-based in the system. This could be due to the way the product type was defined in the system settings.
- Transaction Context: The transaction you are attempting to perform requires a product type that is customer account-based, but the one you selected does not meet this requirement.
- Data Entry Error: There may be a mistake in the data entry where an incorrect product type was selected.
Solution:
Check Product Type Configuration:
- Go to the configuration settings for the product types in your SAP system.
- Verify if the product type in question is set up as customer account-based. This can usually be done in the customizing settings (transaction code SPRO) under the relevant financial services or product management sections.
- If it is not configured as customer account-based, you may need to either change the configuration or select a different product type that is customer account-based.
Select a Different Product Type:
- If the product type you are trying to use is not suitable for the transaction, consider selecting a different product type that is configured to be customer account-based.
Consult Documentation:
- Review the SAP documentation or help files related to product types and customer accounts to understand the requirements and configurations better.
Contact SAP Support:
- If you are unable to resolve the issue through configuration changes or by selecting a different product type, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
Related Information:
Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking product configurations, such as:
SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify product type configurations.
By following these steps, you should be able to identify the cause of the error and implement a suitable solution.
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