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Message type: E = Error
Message class: FV - Electronic Banking Messages
Message number: 771
Message text: Account &: Sequence & for statement & not contained in bank data storage
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FV771
- Account &: Sequence & for statement & not contained in bank data storage ?The SAP error message FV771 indicates that there is an issue with a bank statement processing where the specified account and sequence number are not found in the bank data storage. This error typically occurs during the processing of electronic bank statements (EBS) or when reconciling bank transactions.
Cause:
Missing Data: The specified account and sequence number may not exist in the bank data storage. This could be due to:
- The bank statement not being uploaded correctly.
- The bank statement not being processed or imported into the system.
- The account or sequence number being incorrectly specified in the transaction.
Configuration Issues: There may be configuration issues in the bank statement processing settings, such as incorrect mapping of accounts or missing configurations for the bank.
Data Consistency: There could be inconsistencies in the data, such as missing entries in the bank data storage or discrepancies between the bank statement and the SAP system.
Solution:
Check Bank Statement Upload: Ensure that the bank statement has been uploaded correctly into the SAP system. Verify that the file format and content are correct.
Verify Account and Sequence: Check the account and sequence number specified in the transaction. Ensure that they match the entries in the bank data storage.
Review Bank Configuration: Review the configuration settings for bank statement processing in SAP. Ensure that the bank accounts are correctly mapped and that all necessary configurations are in place.
Reprocess Bank Statement: If the bank statement was not processed correctly, try reprocessing it. This may involve deleting the previous processing attempt and re-importing the statement.
Check for Data Consistency: Run consistency checks on the bank data storage to identify any missing or inconsistent entries. This may involve using transaction codes like FF67 (for manual bank statement processing) or other relevant tools.
Consult Documentation: Refer to SAP documentation or support notes related to bank statement processing for any specific guidance or troubleshooting steps.
Related Information:
Transaction Codes: Familiarize yourself with relevant transaction codes such as:
SAP Notes: Check SAP Notes for any known issues or patches related to bank statement processing that may address this error.
User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and process bank statements.
If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP financials and bank statement processing.
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