How To Fix FV674 - No lockbox, payment advice note will not be split

SAP Error Message - Details

• Message type: E = Error

• Message class: FV - Electronic Banking Messages

• Message number: 674

• Message text: No lockbox, payment advice note will not be split

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FV674 - No lockbox, payment advice note will not be split ?

  The SAP error message FV674 ("No lockbox, payment advice note will not be split") typically occurs in the context of processing incoming payments, particularly when dealing with lockbox processing. This error indicates that the system is unable to find a lockbox configuration that would allow the payment advice note to be split into multiple entries.
  Cause:
  
  Missing Lockbox Configuration: The most common cause of this error is that the lockbox configuration is not set up correctly in the SAP system. This could mean that the lockbox is not defined for the company code or that the necessary settings are missing.
  Payment Advice Note Settings: The payment advice note may not be configured to allow splitting, or the criteria for splitting may not be met.
  Incorrect Payment Method: The payment method used may not be associated with a lockbox, leading to this error.
  Data Issues: There may be issues with the data being processed, such as missing or incorrect information in the payment advice note.
  
  Solution:
  
  
  Check Lockbox Configuration:
  
  Go to the transaction code OBAL (for lockbox configuration) and ensure that the lockbox is properly set up for the relevant company code.
  Verify that the lockbox is linked to the correct payment methods and accounts.
  
  
  
  Review Payment Advice Note Settings:
  
  Check the settings for the payment advice note to ensure that it is configured to allow splitting. This can be done in the configuration settings for payment processing.
  
  
  
  Verify Payment Method:
  
  Ensure that the payment method used in the transaction is associated with a lockbox. You can check this in the configuration settings for payment methods.
  
  
  
  Data Validation:
  
  Review the incoming payment data for any inconsistencies or missing information that could be causing the error. Ensure that all required fields are populated correctly.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on lockbox processing and payment advice notes.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above configurations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OBAL (Lockbox Configuration), F110 (Automatic Payment Transactions), and FBPM (Payment Advice Processing).
  SAP Notes: Check for any SAP Notes related to lockbox processing and payment advice notes that may provide additional insights or fixes.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify lockbox settings.
  
  By following these steps, you should be able to identify and resolve the FV674 error in your SAP system.