How To Fix FUCN_UI016 - Either customer entry or asset entry is allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: FUCN_UI - Message class for fucn ui

• Message number: 016

• Message text: Either customer entry or asset entry is allowed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FUCN_UI016 - Either customer entry or asset entry is allowed ?

  The SAP error message FUCN_UI016 ("Either customer entry or asset entry is allowed") typically occurs in the context of financial transactions, particularly when dealing with asset accounting or customer-related entries. This error indicates that the system expects either a customer entry or an asset entry, but not both at the same time.
  Cause:
  
  Incorrect Data Entry: The user may have entered both a customer and an asset in the same transaction, which is not allowed.
  Configuration Issues: There may be configuration settings in the system that are not aligned with the intended use of the transaction.
  Transaction Type: The specific transaction type being used may only support one of the two entries (either customer or asset).
  
  Solution:
  
  Review the Entry: Check the transaction you are trying to process. Ensure that you are only entering either a customer or an asset, but not both. Remove the unnecessary entry.
  Transaction Type: Verify that you are using the correct transaction type that aligns with your intended entry. If you need to process both, consider splitting the transactions.
  Configuration Check: If you believe the configuration should allow both entries, consult with your SAP administrator or functional consultant to review the settings in the system.
  Documentation: Refer to SAP documentation or help resources for the specific transaction you are using to understand the requirements and limitations.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be updates or fixes provided by SAP.
  Transaction Codes: Familiarize yourself with the relevant transaction codes that may be involved in asset accounting or customer management.
  User Training: Ensure that users are trained on the correct procedures for entering data in the system to avoid this error in the future.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.