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Message type: E = Error
Message class: FTVV_MESSAGES - Reporting Financial Assets Management
Message number: 954
Message text: Select dunning charges or interest on arrears
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FTVV_MESSAGES954
- Select dunning charges or interest on arrears ?The SAP error message FTVV_MESSAGES954 typically indicates that there is an issue related to the selection of dunning charges or interest on arrears in the dunning process. This error can occur in the context of accounts receivable when trying to execute dunning runs or when processing dunning notices.
Cause:
- Configuration Issues: The dunning procedure may not be properly configured to include dunning charges or interest on arrears.
- Missing Master Data: The customer master data may not have the necessary settings for dunning charges or interest.
- Dunning Procedure Settings: The dunning procedure assigned to the customer may not have the relevant settings for dunning charges or interest on arrears.
- Transaction Data: There may be no relevant open items that qualify for dunning charges or interest on arrears.
Solution:
Check Dunning Procedure Configuration:
- Go to the configuration settings for dunning procedures in SAP (Transaction code: OVA8).
- Ensure that the dunning procedure includes the settings for dunning charges and interest on arrears.
Review Customer Master Data:
- Check the customer master record (Transaction code: FD03) to ensure that the dunning information is correctly maintained.
- Verify that the dunning procedure assigned to the customer is appropriate and has the necessary settings.
Verify Dunning Charges and Interest Settings:
- In the dunning procedure settings, ensure that the dunning charges and interest on arrears are defined correctly.
- Check if the relevant interest calculation methods are set up in the system.
Check Open Items:
- Ensure that there are open items in the customer account that are eligible for dunning charges or interest on arrears.
- You can use Transaction code: FBL5N to review the open items for the customer.
Run Dunning Program:
- After making the necessary adjustments, try running the dunning program again (Transaction code: F150).
Related Information:
If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further troubleshooting steps.
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