How To Fix FTVV_MESSAGES738 - Entry of special arrangement cancelled externally

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 738

• Message text: Entry of special arrangement cancelled externally

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES738 - Entry of special arrangement cancelled externally ?

  The SAP error message FTVV_MESSAGES738 with the description "Entry of special arrangement cancelled externally" typically occurs in the context of financial transactions, particularly when dealing with special arrangements or agreements in SAP's Financial Accounting (FI) or Controlling (CO) modules.
  Cause:
  This error message indicates that a special arrangement (such as a payment plan, discount agreement, or other financial arrangement) has been canceled or invalidated by an external process or user action. This could happen due to various reasons, including:
  
  Manual Cancellation: A user may have manually canceled the special arrangement in the system.
  Data Consistency Issues: There may be inconsistencies in the data that led to the cancellation of the arrangement.
  External System Interaction: If your SAP system is integrated with other systems (like CRM or third-party applications), an action in those systems could have triggered the cancellation.
  Business Rules: Certain business rules or workflows may automatically cancel arrangements under specific conditions.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Status of the Special Arrangement:
  
  Navigate to the relevant transaction or report in SAP to check the status of the special arrangement. Ensure that it is still valid and has not been canceled.
  
  
  
  Review Change Logs:
  
  Check the change logs or audit trails to see if there were any recent changes made to the special arrangement. This can help identify who or what caused the cancellation.
  
  
  
  Consult with Users:
  
  Speak with users who have access to the special arrangement to understand if they intentionally canceled it or if it was an error.
  
  
  
  Recreate the Arrangement:
  
  If the arrangement was canceled unintentionally, you may need to recreate it. Ensure that all necessary details are correctly entered.
  
  
  
  Check Integration Points:
  
  If your SAP system is integrated with other systems, review the integration points to ensure that no external processes are inadvertently causing cancellations.
  
  
  
  Review Business Rules:
  
  If there are specific business rules or workflows that govern the special arrangements, review them to ensure they are functioning as intended.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot determine the cause, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBV0 (for posting documents), FBL1N (vendor line items), or FBL3N (G/L account line items) to investigate further.
  Documentation: Review SAP documentation related to special arrangements and financial transactions to understand the expected behavior and configurations.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to manage special arrangements, as insufficient permissions may lead to unexpected cancellations.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.