How To Fix FTVV_MESSAGES715 - Withholding amount was cancelled since customer is alternative payer

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 715

• Message text: Withholding amount was cancelled since customer is alternative payer

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES715 - Withholding amount was cancelled since customer is alternative payer ?

  The SAP error message FTVV_MESSAGES715 indicates that a withholding tax amount has been canceled because the customer is designated as an alternative payer. This typically occurs in scenarios where withholding tax is applicable, but the system recognizes that the payment is being made to an alternative payer rather than the original payee.
  Cause:
  
  Alternative Payer Configuration: The customer in question is set up as an alternative payer in the system. This means that the payment is being processed for a different entity than the one that is subject to withholding tax.
  Withholding Tax Settings: The withholding tax settings may not be configured to handle alternative payers correctly, leading to the cancellation of the withholding amount.
  Document Type or Transaction Type: The document type or transaction type being used may not support withholding tax for alternative payers.
  
  Solution:
  
  Review Customer Master Data: Check the customer master data to confirm if the customer is indeed set as an alternative payer. If this is not intended, you may need to adjust the settings.
  Adjust Withholding Tax Configuration: Ensure that the withholding tax configuration in the system allows for alternative payers. This may involve adjusting the withholding tax codes or settings in the relevant configuration areas.
  Use Correct Document Type: Ensure that the document type being used supports withholding tax for alternative payers. If necessary, create or modify a document type that accommodates this scenario.
  Consult SAP Documentation: Review SAP documentation or help resources for specific guidance on handling withholding tax with alternative payers. This may provide insights into configuration settings or best practices.
  Testing: After making any changes, conduct tests to ensure that the withholding tax is calculated correctly when processing payments to alternative payers.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates on handling withholding tax with alternative payers.
  Transaction Codes: Familiarize yourself with transaction codes related to customer master data (e.g., XD02 for changing customer data) and withholding tax configuration (e.g., OBBG for withholding tax types).
  User Forums and Communities: Engage with SAP user forums or communities where similar issues may have been discussed, providing additional insights or solutions from other users' experiences.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP financials for further assistance.