How To Fix FTVV_MESSAGES621 - Contract & has different ID "Automat. customer"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTVV_MESSAGES - Reporting Financial Assets Management

  • Message number: 621

  • Message text: Contract & has different ID "Automat. customer"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTVV_MESSAGES621 - Contract & has different ID "Automat. customer" ?

    The SAP error message "FTVV_MESSAGES621 Contract & has different ID 'Automat. customer'" typically indicates an issue related to contract management, specifically with the identification of a contract that is associated with a customer. This error can arise in various scenarios, such as when trying to process a contract that has been incorrectly configured or when there is a mismatch in the expected identifiers.

    Cause:

    1. Mismatch in Contract ID: The contract you are trying to access or process has a different identification than what is expected. This could be due to a manual entry error or a system configuration issue.
    2. Data Inconsistency: There may be inconsistencies in the data related to the contract, such as incorrect customer assignments or missing information.
    3. Configuration Issues: The system configuration for contract management may not be set up correctly, leading to conflicts in how contracts are identified and processed.

    Solution:

    1. Verify Contract ID: Check the contract ID you are trying to use and ensure it matches the expected format and values. Look for any typos or discrepancies.
    2. Check Customer Assignment: Ensure that the customer associated with the contract is correctly assigned and that there are no issues with the customer master data.
    3. Review Configuration: If you have access, review the configuration settings for contract management in SAP. Ensure that all necessary settings are correctly configured.
    4. Data Consistency Check: Run data consistency checks to identify any discrepancies in the contract data. This may involve checking related tables and ensuring that all necessary fields are populated correctly.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related troubleshooting steps.
    6. Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for assistance. Provide them with the error message and any relevant details about the context in which it occurred.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to contract management, such as VA42 (Change Contract) or VA43 (Display Contract).
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific patches or updates that address known issues.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.

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