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Message type: E = Error
Message class: FTVV_MESSAGES - Reporting Financial Assets Management
Message number: 179
Message text: No direct debit authorization exists for bank details &
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FTVV_MESSAGES179
- No direct debit authorization exists for bank details & ?The SAP error message FTVV_MESSAGES179 indicates that there is no direct debit authorization for the specified bank details. This error typically occurs in the context of financial transactions where direct debit is being processed, and it suggests that the system cannot find a valid authorization for the bank account provided.
Cause:
- Missing Authorization: The most common cause is that the customer has not provided a direct debit authorization for the specified bank account.
- Incorrect Bank Details: The bank details entered may be incorrect or not properly maintained in the system.
- Authorization Expiry: The direct debit authorization may have expired or been revoked.
- Data Inconsistency: There may be inconsistencies in the customer master data or bank details in the SAP system.
Solution:
- Check Customer Master Data: Verify that the customer master data includes a valid direct debit authorization. You can do this by navigating to the customer account in the SAP system and checking the direct debit settings.
- Obtain Authorization: If the authorization is missing, you will need to obtain a new direct debit authorization from the customer. This typically involves having the customer sign a mandate.
- Update Bank Details: Ensure that the bank details entered in the system are correct and match the details provided by the customer.
- Review Authorization Status: Check if the existing authorization is still valid and has not expired. If it has expired, you will need to renew it.
- Transaction Codes: Use transaction codes like FD32 (Change Customer) or FDM1 (Maintain Direct Debit Mandate) to manage customer data and direct debit mandates.
Related Information:
If the issue persists after checking the above points, it may be necessary to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.
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