How To Fix FTVV_MESSAGES125 - Customer does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 125

• Message text: Customer does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES125 - Customer does not exist ?

  The SAP error message FTVV_MESSAGES125, which states "Customer does not exist," typically occurs in the context of financial transactions or customer-related processes. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Customer Number: The customer number entered may be incorrect or mistyped.
  Customer Not Created: The customer may not have been created in the system yet.
  Customer Deactivation: The customer record may have been deactivated or marked for deletion.
  Data Synchronization Issues: If your SAP system is integrated with other systems, there may be synchronization issues leading to missing customer data.
  Authorization Issues: The user may not have the necessary permissions to view or access the customer data.
  
  Solutions:
  
  Verify Customer Number: Double-check the customer number for any typos or errors. Ensure that you are using the correct format.
  Create Customer Record: If the customer does not exist, you may need to create a new customer record in the system using transaction code XD01 (for general data) or FD01 (for financial data).
  Check Customer Status: Use transaction code XD03 or FD03 to check the status of the customer. Ensure that the customer is active and not marked for deletion.
  Data Synchronization: If your SAP system is integrated with other systems (like CRM or third-party applications), ensure that the data is synchronized properly. You may need to run a data synchronization job or check for errors in the integration process.
  Authorization Check: Ensure that the user has the necessary authorizations to access customer data. You may need to consult with your SAP security team to verify user roles and permissions.
  
  Related Information:
  
  
  Transaction Codes:
  
  XD01: Create Customer (General Data)
  XD02: Change Customer (General Data)
  XD03: Display Customer (General Data)
  FD01: Create Customer (Financial Data)
  FD02: Change Customer (Financial Data)
  FD03: Display Customer (Financial Data)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Refer to SAP documentation for customer master data management for more detailed procedures on creating and managing customer records.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a technical consultant for further investigation.