How To Fix FTVV_MESSAGES087 - Customer number of main loan partner cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: FTVV_MESSAGES - Reporting Financial Assets Management

• Message number: 087

• Message text: Customer number of main loan partner cannot be determined

What causes this issue?

In order to disurse the loan, the system requires the customer number
for the main borrower so that the incidental costs and witholding
amounts can be posted correctly. If all or some of the loan is to be
disbursed to a third party, you can do this using the 'Drawing'
function.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the Main Borrower <-> Customer relationship.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTVV_MESSAGES087 - Customer number of main loan partner cannot be determined ?

  The SAP error message FTVV_MESSAGES087, which states "Customer number of main loan partner cannot be determined," typically occurs in the context of financial transactions involving loans or credit management within the SAP system. This error indicates that the system is unable to identify the customer number associated with the main loan partner in a transaction.
  Causes:
  
  Missing Data: The main loan partner's customer number may not be properly maintained in the system.
  Incorrect Configuration: The configuration settings for loan management or customer data may not be set up correctly.
  Data Inconsistency: There may be inconsistencies in the master data related to the customer or loan partner.
  Authorization Issues: The user may not have the necessary permissions to access the customer data.
  Integration Issues: If the loan management system is integrated with other systems, there may be issues in data transfer or mapping.
  
  Solutions:
  
  Check Customer Master Data: Verify that the customer master data for the main loan partner is correctly maintained. Ensure that the customer number is assigned and active.
  Review Loan Partner Configuration: Check the configuration settings in the loan management module to ensure that the main loan partner is correctly defined and linked to the customer number.
  Data Consistency Check: Run consistency checks on the relevant master data to identify and resolve any discrepancies.
  Authorization Check: Ensure that the user has the necessary authorizations to access the customer data. This may involve checking user roles and permissions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  Debugging: If the issue persists, consider debugging the transaction to identify where the system is failing to retrieve the customer number.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), FD32 (Customer Credit Management), or FSP0 (Display Loan Partner) to manage customer and loan partner data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.