How To Fix FTR_TF_INTG023 - RCD document &1 is currently being processed (by user &2)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_TF_INTG - Message class for trade finance integration

  • Message number: 023

  • Message text: RCD document &1 is currently being processed (by user &2)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_TF_INTG023 - RCD document &1 is currently being processed (by user &2) ?

    The SAP error message FTR_TF_INTG023 indicates that a record document (RCD) is currently being processed by another user. This typically occurs in the context of financial transactions or document processing within the SAP system, particularly in the Treasury and Risk Management module.

    Cause:

    1. Concurrent Processing: The most common cause of this error is that the document you are trying to access or modify is already being processed by another user. This can happen if multiple users are trying to work on the same document simultaneously.
    2. Locking Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a user opens a document for editing, it gets locked for that user, and other users cannot access it until the lock is released.
    3. Long Processing Time: If a user has taken a long time to process the document, it may remain locked for an extended period, leading to this error for others trying to access it.

    Solution:

    1. Wait and Retry: The simplest solution is to wait for the other user to finish processing the document. Once they have completed their work and the document is unlocked, you can try accessing it again.
    2. Check User Lock: If you have access to transaction codes like SM12 (to check for locks), you can see which user is currently processing the document. If necessary, you can contact that user to coordinate access.
    3. Contact System Administrator: If the document remains locked for an extended period and you cannot identify the user, it may be necessary to contact your SAP system administrator. They can help release the lock if it is appropriate to do so.
    4. Review Process: Ensure that your team has a clear process for handling documents to minimize the chances of concurrent access issues. This may include assigning specific documents to users or implementing a check-out/check-in system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as:
      • SM12: To view and manage locks.
      • SM21: To check system logs for any related issues.
      • SE11: To view the data dictionary and understand the structure of the documents you are working with.
    • Documentation: Review SAP documentation related to the Treasury and Risk Management module for best practices on document handling.
    • User Training: Ensure that all users are trained on how to properly handle documents to avoid locking issues.

    By following these steps, you should be able to resolve the error and understand the context in which it occurs.

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