How To Fix FTR_TCORI_MSG801 - Internal error: no payload provided

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_TCORI_MSG - Treasury: Messaging Interface, Implementations' messages

• Message number: 801

• Message text: Internal error: no payload provided

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_TCORI_MSG801 - Internal error: no payload provided ?

  The SAP error message FTR_TCORI_MSG801 with the description "Internal error: no payload provided" typically occurs in the context of the Financial Transaction Management (FTM) module, particularly when dealing with transaction processing or integration scenarios.
  Cause:
  This error generally indicates that the system expected a payload (data) to be provided for a certain operation, but it was not received. This can happen due to several reasons, including:
  
  Configuration Issues: Incorrect configuration in the FTM settings or integration settings can lead to the system not receiving the necessary data.
  Data Transfer Problems: Issues during data transfer, such as network problems or incorrect data formats, can result in the payload not being sent or recognized.
  Programming Errors: Custom code or enhancements that interact with the FTM module may not be handling data correctly, leading to missing payloads.
  System Bugs: There may be bugs in the SAP system or specific patches that need to be applied.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration: Review the configuration settings in the FTM module to ensure that all necessary parameters are set correctly. Pay special attention to integration settings if you are interfacing with other systems.
  
  
  Review Data Transfer: Investigate the data transfer process to ensure that the payload is being generated and sent correctly. Check logs for any errors or warnings that might indicate where the process is failing.
  
  
  Debug Custom Code: If there are any custom developments or enhancements related to the FTM module, review the code to ensure that it is correctly handling the payload. Use debugging tools to trace the execution and identify where the payload might be missing.
  
  
  Check SAP Notes: Look for any relevant SAP Notes or patches that address this specific error. SAP frequently releases updates that fix known issues, so applying the latest patches may resolve the problem.
  
  
  Consult Documentation: Review the official SAP documentation for the FTM module to ensure that you are following best practices and that all required steps are being taken.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots that may help in diagnosing the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the FTM module, such as FTR_CREATE, FTR_DISPLAY, etc., to help navigate and troubleshoot.
  Logs and Traces: Utilize transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for any related logs or dumps that could provide more context about the error.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.