How To Fix FTR_LOANS023 - CML link to Distributor is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_LOANS - Link Between the Loans Component and the Treasury Ledger

• Message number: 023

• Message text: CML link to Distributor is not active

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_LOANS023 - CML link to Distributor is not active ?

  The SAP error message FTR_LOANS023 indicates that there is an issue with the link to the distributor in the context of Contract Management for Loans (CML). This error typically arises when the system is unable to find an active link to the distributor for the loan contract you are trying to process.
  Cause:
  
  Inactive Distributor: The distributor linked to the loan contract may not be active in the system.
  Configuration Issues: There may be configuration issues in the CML settings that prevent the link from being recognized as active.
  Data Inconsistencies: There could be inconsistencies in the master data related to the distributor or the loan contract.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the distributor information.
  
  Solution:
  
  
  Check Distributor Status:
  
  Navigate to the distributor master data in SAP and verify that the distributor is active. If it is inactive, you will need to activate it.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the CML module to ensure that the distributor is correctly set up and linked to the loan contract.
  
  
  
  Correct Master Data:
  
  Ensure that all relevant master data for both the loan contract and the distributor is complete and consistent. This includes checking for any missing or incorrect entries.
  
  
  
  User Authorizations:
  
  Verify that the user has the necessary authorizations to access and modify the distributor information. If not, contact your SAP security administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on handling this error message. This may provide additional insights or steps tailored to your specific SAP version.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates if the issue is related to a known bug.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CML1 (for loan contracts) and CML2 (for distributor data) to navigate the system effectively.
  SAP Notes: Check for any SAP Notes related to this error message, as they may contain specific fixes or workarounds.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional insights or solutions.
  
  By following these steps, you should be able to resolve the error message FTR_LOANS023 and ensure that the link to the distributor is active and functioning correctly.