How To Fix FTR_GENERAL537 - Please input field internal recipient for internal recipient type


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GENERAL - Common messages for Correspondence object

  • Message number: 537

  • Message text: Please input field internal recipient for internal recipient type

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GENERAL537 - Please input field internal recipient for internal recipient type ?

    The SAP error message FTR_GENERAL537 typically occurs in the context of financial transactions, particularly when dealing with internal recipients in the SAP Treasury module. This error indicates that the system requires an internal recipient to be specified for a transaction, but it has not been provided.

    Cause:

    The error arises when:

    • You are trying to create or process a financial transaction that requires an internal recipient.
    • The field for the internal recipient is either left blank or not filled in correctly.
    • The internal recipient type is set, but the corresponding internal recipient field is not populated.

    Solution:

    To resolve the error FTR_GENERAL537, follow these steps:

    1. Check the Transaction Type: Ensure that the transaction you are processing indeed requires an internal recipient. Some transaction types may not need this information.

    2. Fill in the Internal Recipient Field:

      • Navigate to the relevant transaction screen where the error occurred.
      • Locate the field for the internal recipient (this may be labeled as "Internal Recipient" or similar).
      • Enter the appropriate internal recipient information. This could be a specific account, cost center, or internal entity that is relevant to the transaction.
    3. Verify Recipient Type: Ensure that the internal recipient type you are using is valid and corresponds to the internal recipient you are trying to input.

    4. Check Configuration: If you are consistently encountering this error for transactions that should not require an internal recipient, check the configuration settings in the SAP system. It may be necessary to adjust the settings for the transaction type or internal recipient types.

    5. Consult Documentation: If you are unsure about what to enter in the internal recipient field, refer to your organization's SAP documentation or consult with a colleague who is familiar with the Treasury module.

    6. Testing: After making the necessary changes, try to process the transaction again to see if the error persists.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its system, and there may be specific notes addressing this error.
    • User Roles and Authorizations: Ensure that your user role has the necessary authorizations to input internal recipient information.
    • Training and Support: If you are new to the SAP Treasury module, consider seeking training or support from your organization’s SAP support team.

    If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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