How To Fix FTR_GENERAL355 - Correspondence in language &2,as no language found for recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 355

• Message text: Correspondence in language &2,as no language found for recipient

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL355 - Correspondence in language &2,as no language found for recipient ?

  The SAP error message FTR_GENERAL355 indicates that there is an issue with generating correspondence for a recipient because the system cannot find a language setting for that recipient. This error typically occurs in the context of financial transactions, particularly in the area of treasury and risk management.
  Cause:
  The primary cause of this error is that the recipient's language settings are either not maintained or are incorrect in the system. This can happen for various reasons, such as:
  
  The recipient's master data does not have a language specified.
  The language specified in the recipient's master data is not supported or is missing in the system.
  The correspondence settings for the specific transaction or document type do not have a fallback language defined.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Recipient Master Data:
  
  Go to the recipient's master data (e.g., vendor, customer, or employee) and verify that the language field is filled in correctly.
  If the language is missing, update the master data with the appropriate language code.
  
  
  
  Verify Language Settings:
  
  Ensure that the language specified for the recipient is supported in your SAP system. You can check the available languages in the system settings.
  If the language is not available, you may need to add it or change the recipient's language to one that is supported.
  
  
  
  Review Correspondence Settings:
  
  Check the correspondence settings for the specific transaction or document type. Ensure that there is a fallback language defined in case the recipient's language is not available.
  You can do this by navigating to the relevant configuration settings in the SAP system.
  
  
  
  Test the Changes:
  
  After making the necessary changes, try to generate the correspondence again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If the issue continues, refer to SAP documentation or support notes related to the specific transaction or module you are working with for further troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or XD03 (Display Customer) to check and update master data.
  Language Codes: Familiarize yourself with the language codes used in SAP (e.g., EN for English, DE for German).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the FTR_GENERAL355 error and successfully generate the required correspondence.