How To Fix FTR_GENERAL091 - Error fetching payload data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GENERAL - Common messages for Correspondence object

  • Message number: 091

  • Message text: Error fetching payload data

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GENERAL091 - Error fetching payload data ?

    The SAP error message FTR_GENERAL091 ("Error fetching payload data") typically occurs in the context of the SAP Treasury and Risk Management module, particularly when dealing with financial transactions or data retrieval processes. This error can arise due to various reasons, and understanding the cause is essential for troubleshooting.

    Causes:

    1. Data Inconsistency: There may be inconsistencies in the underlying data, such as missing or corrupted entries in the database.
    2. Authorization Issues: The user may not have the necessary authorizations to access the required data.
    3. Configuration Errors: Incorrect configuration settings in the Treasury module can lead to issues when fetching data.
    4. System Performance: Performance issues or timeouts in the SAP system can prevent data from being fetched correctly.
    5. Technical Issues: Bugs or glitches in the SAP system or specific transactions can also lead to this error.

    Solutions:

    1. Check Data Consistency:

      • Verify the integrity of the data in the relevant tables. Use transaction codes like SE11 or SE16 to inspect the data.
      • Run consistency checks or reports provided by SAP to identify and rectify any inconsistencies.
    2. Review Authorizations:

      • Ensure that the user encountering the error has the necessary authorizations to access the required data. This can be checked in transaction SU53 or by consulting with your security team.
    3. Configuration Review:

      • Review the configuration settings in the Treasury module to ensure they are set up correctly. This may involve checking transaction settings, document types, or other relevant configurations.
    4. Monitor System Performance:

      • Check for any performance issues in the SAP system. Use transaction ST22 to look for dumps or transaction SM21 for system logs that might indicate performance problems.
      • If the system is under heavy load, consider optimizing performance or scheduling data retrieval during off-peak hours.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
    6. Contact SAP Support:

      • If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including transaction codes, user roles, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_EDIT, FTR_CREATE, or FTR_DISPLAY, which are commonly used in Treasury operations.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and shared their solutions.
    • Documentation: Review SAP documentation related to Treasury and Risk Management for best practices and troubleshooting tips.

    By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the FTR_GENERAL091 error effectively.

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