How To Fix FTR_GENERAL031 - Provide deal information

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 031

• Message text: Provide deal information

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL031 - Provide deal information ?

  The SAP error message FTR_GENERAL031 ("Provide deal information") typically occurs in the context of financial transactions, particularly in the area of Treasury and Risk Management (TRM) or Financial Instruments Management (FIM). This error indicates that the system requires additional deal information to process a transaction or to complete a specific operation.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Missing Deal Information: The transaction you are trying to process does not have the necessary deal information associated with it. This could be due to incomplete data entry or missing references to the deal in the system.
  
  
  Incorrect Configuration: The system configuration may not be set up correctly to handle the specific type of transaction you are attempting to execute.
  
  
  Data Inconsistencies: There may be inconsistencies or errors in the underlying data that prevent the system from recognizing the deal.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to access or view the deal information.
  
  
  Solution:
  To resolve the FTR_GENERAL031 error, you can take the following steps:
  
  
  Check Deal Information: Ensure that all required deal information is entered correctly. This includes verifying that the deal number, type, and other relevant details are present and accurate.
  
  
  Review Transaction Data: Go through the transaction data you are trying to process and confirm that it is complete. Look for any missing fields or incorrect entries.
  
  
  Consult Configuration Settings: If you have access, review the configuration settings in the SAP system related to Treasury and Risk Management. Ensure that the settings align with the requirements for the transactions you are processing.
  
  
  User Authorizations: Verify that you have the necessary authorizations to access the deal information. If not, contact your system administrator to obtain the required permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message. This may provide insights into additional fields or settings that need to be addressed.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP directly for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to deal management, such as FTR_CREATE, FTR_EDIT, or FTR_DISPLAY.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  Training and Documentation: Ensure that users involved in financial transactions are adequately trained on the system and understand the importance of entering complete and accurate deal information.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.