How To Fix FTR_GENERAL028 - Message can be sent for correspondence object &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 028

• Message text: Message can be sent for correspondence object &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL028 - Message can be sent for correspondence object &1 &2 ?

  The SAP error message FTR_GENERAL028 typically relates to issues with sending correspondence for financial transactions, particularly in the context of Treasury and Risk Management (TRM) or Financial Services (FS). The message indicates that there is a problem with the correspondence object specified by the parameters &1 and &2.
  Cause:
  The error can be caused by several factors, including:
  
  Missing Configuration: The correspondence type or the necessary configuration for sending correspondence may not be set up correctly in the system.
  Invalid Object: The object specified in the error message (e.g., a transaction or document) may not exist or may not be valid for correspondence.
  Authorization Issues: The user may not have the necessary authorizations to send correspondence for the specified object.
  Technical Issues: There may be underlying technical issues, such as problems with the communication settings or the output medium (e.g., email, print).
  Data Issues: The data associated with the correspondence object may be incomplete or incorrect.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the correspondence type is correctly configured in the system. This includes checking the settings in transaction codes like OBAL (for output types) or FTR1 (for Treasury management).
  Ensure that the necessary output determination procedures are in place.
  
  
  
  Validate Object:
  
  Check the validity of the correspondence object specified in the error message. Ensure that it exists and is in a state that allows correspondence to be sent.
  
  
  
  Review Authorizations:
  
  Ensure that the user has the necessary authorizations to perform the action. This can be checked in transaction SU53 or by consulting with your security team.
  
  
  
  Check Technical Settings:
  
  Review the communication settings for the output medium. Ensure that the email server or print settings are correctly configured.
  Check for any system logs or error messages that might provide additional context.
  
  
  
  Data Integrity:
  
  Review the data associated with the correspondence object to ensure it is complete and correct. This may involve checking related transactions or documents.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR1, FTR3, and OBAL for managing Treasury transactions and output types.
  SAP Notes: Search for SAP Notes related to the error message FTR_GENERAL028 in the SAP Support Portal for any patches or updates that may address the issue.
  Community Forums: Consider checking SAP Community forums or other user groups for similar issues and solutions shared by other users.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in Treasury and Risk Management for further assistance.