How To Fix FTR_GENERAL008 - Provide correspondence object information to use as template


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GENERAL - Common messages for Correspondence object

  • Message number: 008

  • Message text: Provide correspondence object information to use as template

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GENERAL008 - Provide correspondence object information to use as template ?

    The SAP error message FTR_GENERAL008 typically indicates that there is a missing or incomplete correspondence object information in the context of financial transactions, particularly in the area of treasury and risk management. This error can occur when trying to create or process financial transactions that require specific correspondence details.

    Cause:

    The error is usually caused by one of the following issues:

    1. Missing Correspondence Object: The system requires a correspondence object (like a letter, email, or notification) to be defined, but it is not available or not properly configured.
    2. Incomplete Data: The required fields for the correspondence object are not filled out, leading to the inability to process the transaction.
    3. Configuration Issues: There may be issues in the configuration settings related to the correspondence objects in the SAP system.

    Solution:

    To resolve the FTR_GENERAL008 error, you can follow these steps:

    1. Check Correspondence Object Configuration:

      • Navigate to the configuration settings for correspondence objects in your SAP system.
      • Ensure that the necessary correspondence types are defined and active.
    2. Complete Required Fields:

      • When creating or processing the transaction, ensure that all required fields related to the correspondence object are filled out correctly.
      • Look for any mandatory fields that may be missing.
    3. Review Transaction Data:

      • Check the transaction data you are trying to process. Ensure that it includes all necessary information related to the correspondence object.
    4. Consult Documentation:

      • Refer to SAP documentation or help files for specific guidance on the correspondence object you are working with. This can provide insights into what is required.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that deal with correspondence objects, such as FTR_CREATE or FTR_DISPLAY.
    • SAP Notes: Check for any SAP Notes related to the FTR_GENERAL008 error for patches or updates that may address known issues.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the issue causing the FTR_GENERAL008 error in your SAP system.

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