How To Fix FTR_COEX000 - An exceptional error occurred; contact technical support


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_COEX - Commodity Exposures

  • Message number: 000

  • Message text: An exceptional error occurred; contact technical support

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_COEX000 - An exceptional error occurred; contact technical support ?

    The SAP error message FTR_COEX000 indicates that an exceptional error has occurred in the system, and it typically suggests that there is a problem that cannot be resolved through standard user actions. This error is often related to the Financial Transaction Management (FTM) module or the Treasury module in SAP.

    Possible Causes:

    1. Configuration Issues: There may be incorrect or incomplete configuration settings in the Treasury or Financial Transaction Management modules.
    2. Data Inconsistencies: Inconsistent or corrupted data in the database can lead to unexpected errors.
    3. Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
    4. System Bugs: There may be bugs in the SAP software that are causing the error.
    5. Custom Code Issues: If there are custom developments or enhancements, they may be causing conflicts or errors.

    Solutions:

    1. Check Configuration: Review the configuration settings in the Treasury and Financial Transaction Management modules to ensure they are set up correctly.
    2. Data Validation: Check for any inconsistencies or errors in the data being processed. This may involve running data validation reports or checking specific transactions.
    3. User Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the user profile.
    4. Review Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause of the issue.
    5. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error. Applying a relevant note or patch may resolve the issue.
    6. Contact Technical Support: If the issue persists and cannot be resolved through the above steps, it is advisable to contact SAP technical support for further assistance. Provide them with detailed information about the error, including the transaction code, user actions leading to the error, and any relevant logs.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_EDIT, FTR_CREATE, or others related to financial transactions.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
    • Documentation: Review SAP documentation related to the Treasury and Financial Transaction Management modules for best practices and troubleshooting tips.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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