How To Fix FTR_AVG021 - Critical error trying to access date management number range

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_AVG - Messages for Managing Average Rates

• Message number: 021

• Message text: Critical error trying to access date management number range

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_AVG021 - Critical error trying to access date management number range ?

  The SAP error message FTR_AVG021 indicates a critical error when trying to access the date management number range in the Financial Transaction Management (FTM) module. This error typically arises due to issues with number range configuration or access permissions.
  Causes:
  
  Number Range Configuration: The number range for date management may not be properly defined or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access the number range.
  Number Range Status: The number range may be set to "not available" or may have been exhausted.
  Technical Issues: There could be underlying technical issues in the system, such as database inconsistencies or system configuration problems.
  
  Solutions:
  
  
  Check Number Range Configuration:
  
  Go to the transaction code SNRO (Number Range Objects).
  Look for the relevant number range object associated with date management.
  Ensure that the number range is defined and active.
  
  
  
  Review Authorizations:
  
  Check the user roles and authorizations using transaction code SU01 (User Maintenance).
  Ensure that the user has the necessary permissions to access the number range.
  
  
  
  Check Number Range Status:
  
  In the SNRO transaction, check if the number range is set to "not available" or if it has been exhausted.
  If it is exhausted, you may need to extend the number range or create a new one.
  
  
  
  System Logs and Traces:
  
  Check the system logs (transaction code SM21) for any related error messages that could provide more context.
  Use transaction code ST22 to check for any dumps that might be related to this error.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SNRO: Number Range Objects
  SU01: User Maintenance
  SM21: System Log
  ST22: Dump Analysis
  
  
  
  Documentation: Review the SAP documentation related to Financial Transaction Management and number range management for more detailed guidance.
  
  
  By following these steps, you should be able to identify and resolve the cause of the FTR_AVG021 error in your SAP system.