How To Fix FTR1002 - Call takes place with transactions of different product categories

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR1 - Messages for Mass Data Read Modules (APIs)

• Message number: 002

• Message text: Call takes place with transactions of different product categories

Self-Explanatory Message

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• What is the cause and solution for SAP error message FTR1002 - Call takes place with transactions of different product categories ?

  The SAP error message FTR1002, which states "Call takes place with transactions of different product categories," typically occurs in the context of financial transactions, particularly in the area of treasury and risk management. This error indicates that there is an inconsistency in the product categories of the transactions being processed. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Different Product Categories: The error arises when you attempt to process or call transactions that belong to different product categories. For example, if you are trying to execute a transaction that involves both derivatives and cash management products, the system will raise this error.
  Inconsistent Data: There may be inconsistencies in the data entered for the transactions, such as different settings or configurations that do not align with the expected product category.
  Configuration Issues: The system configuration for product categories may not be set up correctly, leading to mismatches when transactions are processed.
  
  Solution:
  
  Check Transaction Types: Review the transactions you are trying to process. Ensure that they all belong to the same product category. If they do not, separate them into appropriate groups based on their categories.
  Review Product Category Settings: Go to the configuration settings in SAP and verify that the product categories are correctly defined and aligned with the transactions you are working with.
  Data Consistency: Ensure that all relevant data for the transactions is consistent. This includes checking the master data for the financial instruments involved.
  Transaction Grouping: If you need to process transactions of different categories, consider grouping them appropriately or processing them in separate transactions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling transactions of different product categories.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to treasury and risk management, as they may provide additional insights or tools for managing product categories.
  User Roles and Authorizations: Ensure that the user roles and authorizations are correctly set up, as sometimes access issues can lead to unexpected errors.
  
  If the problem persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Treasury and Risk Management for further assistance.