How To Fix FTR0564 - Data destruction report for entity 'Email Address'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR0 - Treasury: Financial Transaction

  • Message number: 564

  • Message text: Data destruction report for entity 'Email Address'

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR0564 - Data destruction report for entity 'Email Address' ?

    The SAP error message FTR0564, which pertains to the data destruction report for the entity 'Email Address', typically indicates an issue related to the management of sensitive data within the SAP system. This error can arise in the context of data privacy regulations, such as GDPR, where organizations are required to manage and delete personal data appropriately.

    Cause:

    1. Data Retention Policy: The error may occur if the email address data is subject to a data retention policy that requires it to be deleted after a certain period.
    2. Data Protection Compliance: The system may be enforcing compliance with data protection regulations, which necessitate the destruction of personal data that is no longer needed.
    3. Configuration Issues: There may be misconfigurations in the data destruction settings or the relevant entity settings in the SAP system.
    4. Missing Authorizations: The user attempting to execute the data destruction report may lack the necessary authorizations to perform this action.

    Solution:

    1. Review Data Retention Policies: Check the organization's data retention policies to ensure that the email addresses are eligible for deletion.
    2. Check Configuration Settings: Review the configuration settings related to data destruction in the SAP system. Ensure that the settings for the entity 'Email Address' are correctly configured.
    3. User Authorizations: Verify that the user has the appropriate authorizations to execute the data destruction report. If not, the necessary permissions should be granted.
    4. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling the FTR0564 error and the data destruction process.
    5. Run the Report Again: After addressing the above points, attempt to run the data destruction report again to see if the issue persists.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
    • Data Privacy Regulations: Familiarize yourself with data privacy regulations applicable to your organization, such as GDPR, to ensure compliance.
    • SAP Community: Engage with the SAP Community forums for discussions and solutions shared by other users who may have encountered similar issues.

    If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a professional with expertise in SAP data management and compliance.

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