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How To Fix FTR0411 - Product category &1 is not supported


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR0 - Treasury: Financial Transaction

  • Message number: 411

  • Message text: Product category &1 is not supported

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR0411 - Product category &1 is not supported ?

    The SAP error message FTR0411, which states "Product category &1 is not supported," typically occurs in the context of financial transactions, particularly in the area of Treasury and Risk Management (TRM) or when dealing with financial instruments. This error indicates that the product category specified in the transaction is not recognized or supported by the system.

    Cause:

    1. Invalid Product Category: The product category specified in the transaction does not exist in the system or is not configured properly.
    2. Configuration Issues: The product category may not be set up in the system for the specific transaction type you are trying to execute.
    3. Missing Customization: If the system has been customized, the necessary configurations for the product category may not have been implemented.
    4. Version Compatibility: The product category may not be supported in the version of SAP you are using.

    Solution:

    1. Check Product Category: Verify that the product category you are using is valid and exists in the system. You can do this by checking the configuration settings in the SAP system.
    2. Configuration Settings: Ensure that the product category is properly configured in the system. This can be done by navigating to the relevant configuration settings in the SAP Customizing Implementation Guide (IMG).
      • Path: SPRO -> Financial Supply Chain Management -> Treasury and Risk Management -> Transaction Manager -> Define Product Categories
    3. Consult Documentation: Review the SAP documentation or help files related to Treasury and Risk Management to ensure that you are using the correct product category.
    4. Check for Updates: If you are using an older version of SAP, check for any updates or patches that may add support for the product category you are trying to use.
    5. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide guidance based on your specific system configuration and version.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to Treasury and Risk Management, such as TPM1, TPM2, etc.
    • SAP Notes: Search for SAP Notes related to FTR0411 in the SAP Support Portal. There may be specific notes addressing this error with additional context or solutions.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the FTR0411 error and implement a solution to resolve it.

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