How To Fix FTR0356 - E-mail has been generated and sent

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 356

• Message text: E-mail has been generated and sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0356 - E-mail has been generated and sent ?

  The SAP error message FTR0356 indicates that an email has been generated and sent, typically in the context of the SAP Treasury and Risk Management module. This message is not necessarily an error in the traditional sense; rather, it is an informational message indicating that an email notification related to a financial transaction or event has been successfully created and dispatched.
  Cause:
  The message FTR0356 is usually triggered in scenarios where:
  
  A financial transaction (like a hedge, investment, or risk management activity) has been processed, and the system is set up to send notifications via email.
  The email notification is part of a workflow or alert mechanism configured in the SAP system to inform users or stakeholders about specific events or statuses.
  
  Solution:
  Since FTR0356 is an informational message rather than an error, there is typically no "solution" required unless the email notifications are not being received as expected. In that case, you can consider the following steps:
  
  
  Check Email Configuration:
  
  Ensure that the SAP system is correctly configured to send emails. This includes checking the SMTP settings in transaction SCOT (SAPconnect).
  Verify that the email addresses of the recipients are correctly maintained in the user profiles.
  
  
  
  Review Email Logs:
  
  Check the email logs in transaction SOST to see if the email was sent successfully or if there were any issues in the sending process.
  
  
  
  Workflow Configuration:
  
  If the email is part of a workflow, ensure that the workflow is correctly configured and that all necessary steps are in place.
  
  
  
  User Authorizations:
  
  Ensure that the users who are supposed to receive the emails have the necessary authorizations and that their email addresses are correctly set up in their user profiles.
  
  
  
  Testing:
  
  Conduct a test transaction that should trigger the email notification to confirm that the system is functioning as expected.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email notifications in your version of SAP.
  Documentation: Review the SAP documentation for the Treasury and Risk Management module to understand how email notifications are configured and managed.
  Support: If issues persist, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  In summary, FTR0356 is an informational message indicating that an email has been sent, and if there are issues with email delivery, the focus should be on configuration and settings rather than on the error itself.