How To Fix FTR0330 - Outgoing confirmation &1 for sec. acct &2 has not been sent (channel: &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 330

• Message text: Outgoing confirmation &1 for sec. acct &2 has not been sent (channel: &3)

What causes this issue?

An outgoing confirmation was generated for a securities account but not
yet sent due to the defined queue time.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the correspondence monitor to send the correspondence.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0330 - Outgoing confirmation &1 for sec. acct &2 has not been sent (channel: &3) ?

  The SAP error message FTR0330 indicates that an outgoing confirmation for a secondary account has not been sent through the specified channel. This error typically occurs in the context of financial transactions, particularly in the area of treasury and risk management.
  Cause:
  The error can be caused by several factors, including:
  
  Configuration Issues: The communication channel for sending confirmations may not be properly configured in the system.
  Missing Data: Required data for the outgoing confirmation may be missing or incomplete.
  Technical Issues: There may be issues with the underlying communication infrastructure, such as network problems or issues with the external system.
  Authorization Problems: The user or system may not have the necessary authorizations to send the confirmation.
  System Errors: There could be bugs or errors in the SAP system that prevent the confirmation from being sent.
  
  Solution:
  To resolve the FTR0330 error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the communication channel (e.g., email, EDI, etc.) is correctly configured in the system.
  Ensure that the settings for the secondary account are correct.
  
  
  
  Review Data:
  
  Check the transaction data to ensure that all required fields are filled out correctly.
  Look for any missing or incorrect information related to the outgoing confirmation.
  
  
  
  Monitor System Logs:
  
  Review the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Test Communication Channel:
  
  If applicable, test the communication channel to ensure it is functioning correctly. This may involve sending a test confirmation to see if it goes through.
  
  
  
  Check Authorizations:
  
  Ensure that the user or system has the necessary authorizations to send confirmations. This may involve checking roles and permissions in the SAP system.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches or updates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_EDIT (to edit financial transactions) and SLG1 (to view application logs).
  Documentation: Review SAP documentation related to treasury and risk management for more insights into configuration and troubleshooting.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the cause of the FTR0330 error in your SAP system.