How To Fix FTR0266 - Fax number of business partner &1 (address &2) not available

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 266

• Message text: Fax number of business partner &1 (address &2) not available

What causes this issue?

The fax number for the correspondence recipient is not available in the
business partner data.

Procedure for System Administrators

Enter this number before sending the fax. You can maintain this entry
in the address data for business partner &V1& (address: &V2&).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0266 - Fax number of business partner &1 (address &2) not available ?

  The SAP error message FTR0266 indicates that the system is unable to find a fax number for a specified business partner. This error typically occurs in the context of financial transactions or communications where a fax number is required for a business partner (customer, vendor, etc.) but is missing or not properly maintained in the system.
  Cause:
  
  Missing Fax Number: The business partner does not have a fax number assigned in their master data.
  Incorrect Business Partner Data: The business partner data may be incomplete or incorrectly maintained.
  Data Synchronization Issues: If the business partner data is synchronized from another system, there may be issues with the data transfer.
  Configuration Issues: There may be configuration settings in the SAP system that are not set up to handle fax numbers correctly.
  
  Solution:
  
  
  Check Business Partner Master Data:
  
  Go to the transaction code BP (Business Partner) and search for the business partner in question.
  Verify that the fax number is correctly entered in the communication section of the business partner's master data.
  If the fax number is missing, add it and save the changes.
  
  
  
  Review Address Data:
  
  Ensure that the address associated with the business partner is complete and correctly formatted.
  Check if the fax number is linked to the correct address.
  
  
  
  Data Maintenance:
  
  If the business partner data is maintained in a different system, ensure that the fax number is updated there and synchronized back to SAP.
  
  
  
  Consult Configuration:
  
  If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to business partner data and communication methods.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error message no longer appears.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for business partner maintenance and FTR for financial transaction management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for business partner management and communication settings to ensure compliance with best practices.
  
  By following these steps, you should be able to resolve the FTR0266 error and ensure that the necessary fax number is available for the business partner in question.