How To Fix FTR0041 - Error while sending alert message; Alert was not sent

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 041

• Message text: Error while sending alert message; Alert was not sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0041 - Error while sending alert message; Alert was not sent ?

  The SAP error message FTR0041 indicates that there was an issue while attempting to send an alert message, and as a result, the alert was not sent. This error typically occurs in the context of the SAP Treasury and Risk Management module, particularly when dealing with financial transactions and alerts.
  Causes of FTR0041
  
  
  Configuration Issues: The alert settings may not be properly configured in the system. This includes missing or incorrect settings in the alert management configuration.
  
  
  Email Configuration: If the alert is supposed to be sent via email, there may be issues with the email configuration in SAP. This could include incorrect SMTP settings or issues with the email server.
  
  
  User Authorizations: The user attempting to send the alert may not have the necessary authorizations to do so.
  
  
  System Errors: There could be temporary system issues or errors that prevent the alert from being sent.
  
  
  Missing Recipients: If the alert is configured to be sent to specific users or groups, and those recipients are not defined or are inactive, the alert will fail to send.
  
  
  Solutions for FTR0041
  
  
  Check Alert Configuration:
  
  Go to the alert management settings in SAP and verify that all configurations are correct. Ensure that the alert type, conditions, and recipients are properly set up.
  
  
  
  Verify Email Settings:
  
  Check the SMTP settings in transaction SCOT (SAPconnect Administration) to ensure that the email configuration is correct. Test the email sending functionality to confirm that it works.
  
  
  
  Review User Authorizations:
  
  Ensure that the user has the necessary authorizations to send alerts. This can be checked in transaction SU53 or by reviewing the user's role assignments.
  
  
  
  Check System Logs:
  
  Review the system logs (transaction SM21) for any related error messages that might provide more context on why the alert failed to send.
  
  
  
  Test Alert Functionality:
  
  Try to manually trigger the alert to see if it sends successfully. This can help isolate whether the issue is with the specific alert or a broader system issue.
  
  
  
  Check Recipient Status:
  
  Ensure that the recipients of the alert are active and have valid email addresses configured in their user profiles.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches or updates that could resolve the issue.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ALRTCAT (Alert Management) and SCOT (SAPconnect Administration) for managing alerts and email settings.
  Documentation: Review SAP documentation related to alert management and email configuration for best practices and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  
  By following these steps, you should be able to diagnose and resolve the FTR0041 error in your SAP system.