How To Fix FTR0031 - Payment details are incomplete (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR0 - Treasury: Financial Transaction

• Message number: 031

• Message text: Payment details are incomplete (&)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR0031 - Payment details are incomplete (&) ?

  The SAP error message FTR0031 ("Payment details are incomplete") typically occurs in the context of financial transactions, particularly in the area of treasury and risk management. This error indicates that certain required payment details are missing or incomplete in the transaction data.
  Causes:
  
  Missing Payment Information: Required fields such as bank account details, payment method, or payment terms may not be filled out.
  Incomplete Master Data: The master data for the vendor or customer may not have the necessary payment information.
  Configuration Issues: The payment configuration in the system may not be set up correctly, leading to missing details.
  Transaction Type: The specific transaction type being processed may require additional payment details that are not provided.
  
  Solutions:
  
  
  Check Payment Details: Review the transaction to ensure that all required payment fields are filled out correctly. This includes checking:
  
  Bank account information
  Payment method
  Payment terms
  Currency details
  
  
  
  Review Master Data: Ensure that the master data for the relevant vendor or customer includes all necessary payment information. This can be done by:
  
  Navigating to the vendor or customer master record and verifying the payment details.
  Updating any missing information.
  
  
  
  Configuration Review: If the issue persists, check the configuration settings in the SAP system:
  
  Ensure that the payment methods and terms are correctly defined in the system.
  Verify that the payment configuration aligns with the requirements of the transaction type.
  
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details on the required fields for the transaction type you are working with.
  
  
  Error Logs: Check the error logs for additional details that may provide insight into what specific information is missing.
  
  
  Testing: If changes are made to master data or configuration, perform a test transaction to ensure that the error does not reoccur.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display) or FBL3N (G/L Account Line Item Display) to review related transactions.
  SAP Notes: Search for SAP Notes related to error FTR0031 for any patches or updates that may address known issues.
  User Roles: Ensure that the user has the appropriate roles and authorizations to access and modify payment details.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in treasury and risk management.