How To Fix FTPROC024 - Clarification case generated

SAP Error Message - Details

• Message type: E = Error

• Message class: FTPROC -

• Message number: 024

• Message text: Clarification case generated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTPROC024 - Clarification case generated ?

  The SAP error message FTPROC024, which states "Clarification case generated," typically occurs in the context of the SAP Financial Supply Chain Management (FSCM) module, particularly in the area of dispute management or collections management. This message indicates that a clarification case has been created for a specific transaction or issue that requires further investigation or resolution.
  
  Cause:
  The error message FTPROC024 is not necessarily an error in the traditional sense but rather an informational message indicating that a clarification case has been generated. This can happen due to various reasons, such as:
  
  Discrepancies in Payment: There may be discrepancies between the payment received and the invoice amount, leading to the need for clarification.
  Customer Disputes: A customer may have raised a dispute regarding an invoice, prompting the creation of a clarification case.
  Missing Information: Incomplete or missing information related to a transaction may trigger the need for further clarification.
  System Configuration: Certain configurations in the FSCM