How To Fix FTPROC015 - Premium exists, and all payments were cleared successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: FTPROC -

• Message number: 015

• Message text: Premium exists, and all payments were cleared successfully

What causes this issue?

Any existing provisional premium receivables that are suitable for
clearing have been reversed and all down payments are cleared with the
premium receivables.
Therefore, the system removes the combination of business partner,
account and contract from the control table for clearing provisional
premiuum receivables.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTPROC015 - Premium exists, and all payments were cleared successfully ?

  The SAP error message FTPROC015 indicates that a premium exists for a specific insurance contract or policy, and all associated payments have been cleared successfully. This error typically arises in the context of insurance or financial transactions within the SAP system, particularly when dealing with premium payments and their reconciliation.
  Cause:
  
  Existing Premium: The error suggests that there is an outstanding premium that has not been addressed or processed correctly.
  Cleared Payments: All payments related to the premium have been cleared, but the system still recognizes that a premium exists, which may indicate a mismatch or an issue in the payment processing.
  Data Inconsistency: There may be inconsistencies in the data related to the premium or the payment records, leading to this error message.
  Configuration Issues: Incorrect configuration in the insurance module or payment processing settings could also lead to this error.
  
  Solution:
  
  Check Premium Records: Review the premium records associated with the contract or policy to ensure that all premiums are accounted for and that there are no outstanding amounts.
  Reconcile Payments: Ensure that all payments have been correctly applied to the respective premiums. If there are discrepancies, you may need to adjust the payment records.
  Review Configuration: Check the configuration settings in the SAP system related to insurance and payment processing. Ensure that they are set up correctly to handle premiums and payments.
  Data Consistency Check: Run a data consistency check to identify any inconsistencies in the records. This may involve checking for duplicate entries or missing data.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidance on handling this error message. There may be additional steps or considerations based on your specific SAP version or configuration.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and usage of your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to insurance and payment processing, such as FPM1 (for managing premiums) or F-28 (for incoming payments).
  SAP Notes: Check for any SAP Notes related to the error message FTPROC015, as these may provide patches or updates that address known issues.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the FTPROC015 error in your SAP system.