How To Fix FTI_LDB_MESSAGE387 - Parallelization failed, ensure validity of Cust. settings or user input

SAP Error Message - Details

• Message type: E = Error

• Message class: FTI_LDB_MESSAGE - Messages for TR OLTP Reporting Using Logical Databases

• Message number: 387

• Message text: Parallelization failed, ensure validity of Cust. settings or user input

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTI_LDB_MESSAGE387 - Parallelization failed, ensure validity of Cust. settings or user input ?

  The SAP error message FTI_LDB_MESSAGE387 indicates that there is an issue with the parallelization of a process, often related to the settings or input provided by the user. This error typically arises in the context of financial transactions or data processing where parallel processing is expected to improve performance.
  Causes:
  
  Invalid Custom Settings: The error may occur if the custom settings for the financial transaction or report are not configured correctly. This could include settings related to parallel processing.
  User Input Issues: If the user input does not meet the required criteria or is inconsistent, it can lead to this error. This might include incorrect selection of parameters or filters.
  System Configuration: There may be issues with the system configuration that prevent parallel processing from being executed properly.
  Data Locking: If the data being processed is locked by another transaction or user, it can lead to failures in parallel processing.
  Resource Limitations: The system may not have enough resources (like memory or processing power) to handle parallel processing.
  
  Solutions:
  
  Check Custom Settings: Review the custom settings related to the transaction or report. Ensure that they are configured correctly for parallel processing.
  Validate User Input: Double-check the input parameters provided by the user. Ensure that they are valid and meet the expected criteria.
  System Configuration Review: Consult with your SAP Basis team to ensure that the system is configured to allow for parallel processing. This may involve checking settings in transaction codes like RZ10 or RZ11.
  Monitor System Resources: Use transaction codes like ST02 or ST03 to monitor system performance and resource usage. If resources are constrained, consider optimizing the system or scheduling jobs during off-peak hours.
  Check for Data Locks: Use transaction SM12 to check for any locks on the data being processed. If locks are found, coordinate with the relevant users to resolve them.
  Consult SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SM21 (System Log), and SLG1 (Application Log) to gather more information about the error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review SAP documentation related to the specific module or transaction you are working with to understand the expected configurations and inputs.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.