How To Fix FTI339 - Navigation is only possible for OTC transactions

SAP Error Message - Details

• Message type: E = Error

• Message class: FTI - Treasury Information System

• Message number: 339

• Message text: Navigation is only possible for OTC transactions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTI339 - Navigation is only possible for OTC transactions ?

  The SAP error message FTI339, which states "Navigation is only possible for OTC transactions," typically occurs in the context of the Order to Cash (OTC) process within SAP. This error indicates that the navigation functionality you are trying to use is restricted to specific transaction types related to OTC processes.
  Cause:
  
  Transaction Type Limitation: The error usually arises when you attempt to navigate to a document or transaction that is not classified as an OTC transaction. This could happen if you are trying to access a document related to a different process, such as Procure to Pay (P2P) or other non-OTC related transactions.
  Configuration Issues: There may be configuration settings in your SAP system that restrict navigation to only certain types of transactions.
  User Authorizations: The user may not have the necessary authorizations to access the specific transaction or document type.
  
  Solution:
  
  Check Transaction Type: Ensure that the transaction you are trying to navigate to is indeed an OTC transaction. If it is not, you may need to find the appropriate transaction or document related to the OTC process.
  Review Configuration: If you have access to the configuration settings, check the settings related to navigation and transaction types in the SAP system. You may need to consult with your SAP Basis or configuration team to ensure that the navigation paths are correctly set up.
  User Authorizations: Verify that the user has the necessary authorizations to access the OTC transactions. This may involve checking the user's role assignments and ensuring they have the appropriate permissions.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific transaction you are trying to access and its navigation capabilities.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional context on navigation issues within the OTC process.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Training and Documentation: Ensure that users are trained on the correct navigation paths and understand the limitations of the system regarding transaction types.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.