How To Fix FTI331 - Data inconsistency in program. Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: FTI - Treasury Information System

• Message number: 331

• Message text: Data inconsistency in program. Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTI331 - Data inconsistency in program. Contact SAP ?

  The SAP error message FTI331, which indicates "Data inconsistency in program. Contact SAP," typically arises when there is a mismatch or inconsistency in the data being processed by the SAP system. This can occur in various scenarios, such as during financial transactions, data uploads, or when running specific reports.
  Causes:
  
  Data Corruption: There may be corrupted data in the database that is causing the inconsistency.
  Configuration Issues: Incorrect configuration settings in the system can lead to data inconsistencies.
  Custom Code: If there are custom programs or enhancements, they may not be handling data correctly.
  System Upgrades or Patches: After an upgrade or patch, certain data structures may not align properly, leading to inconsistencies.
  Concurrency Issues: Simultaneous transactions or processes may lead to temporary inconsistencies.
  
  Solutions:
  
  Check for Data Integrity: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Run Consistency Checks: Use SAP standard programs or reports that check for data consistency in the affected modules.
  Review Custom Code: If there are custom developments, review the code for potential issues that could lead to data inconsistencies.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that address the specific error message or related issues.
  Contact SAP Support: If the issue persists and cannot be resolved internally, it is advisable to contact SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes that can help diagnose the issue, such as ST22 (Dump Analysis) and SM21 (System Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurred for additional troubleshooting steps.
  
  Preventive Measures:
  
  Regularly perform data consistency checks and audits.
  Keep the system updated with the latest patches and upgrades.
  Implement proper error handling in custom code to prevent data inconsistencies.
  
  By following these steps, you can identify the root cause of the FTI331 error and take appropriate actions to resolve it.