How To Fix FTI311 - Data inconsistency in program. Contact SAP

SAP Error Message - Details

• Message type: E = Error

• Message class: FTI - Treasury Information System

• Message number: 311

• Message text: Data inconsistency in program. Contact SAP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTI311 - Data inconsistency in program. Contact SAP ?

  The SAP error message FTI311, which indicates "Data inconsistency in program. Contact SAP," typically arises when there is a mismatch or inconsistency in the data being processed by the SAP system. This can occur in various contexts, such as during financial transactions, data uploads, or when running specific programs or reports.
  Causes of FTI311 Error
  
  Data Integrity Issues: There may be inconsistencies in the database, such as missing or corrupted records.
  Configuration Errors: Incorrect configuration settings in the system can lead to data inconsistencies.
  Custom Code: If there are custom developments or modifications in the SAP system, they may not handle certain data scenarios correctly.
  Transport Issues: Problems during the transport of changes from one system to another can lead to inconsistencies.
  Version Mismatch: Using different versions of SAP components or add-ons that are not compatible with each other.
  
  Solutions to FTI311 Error
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies.
  Run Consistency Checks: Use SAP standard programs or reports that check for data consistency in the affected modules (e.g., FI, CO).
  Review Custom Code: If there are custom developments, review the code for potential issues that could lead to data inconsistencies.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available.
  Contact SAP Support: If the issue persists and cannot be resolved internally, it is advisable to contact SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, steps to reproduce the error, and any relevant logs.
  
  Related Information
  
  Transaction Codes: Familiarize yourself with transaction codes that can help diagnose the issue, such as SE38 (to run reports), ST22 (dump analysis), and SM21 (system log).
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to the specific module or functionality where the error occurred for additional troubleshooting steps.
  
  Preventive Measures
  
  Regular Data Maintenance: Implement regular checks and maintenance routines to ensure data integrity.
  Testing: Thoroughly test any custom developments or configurations in a development or quality assurance environment before moving to production.
  System Updates: Keep the SAP system updated with the latest patches and updates to minimize the risk of encountering known issues.
  
  By following these steps, you can address the FTI311 error and work towards resolving the underlying data inconsistency in your SAP system.