How To Fix /FTI/WEBGUI_MSG137 - Restricted Mode switched off for user &1 for four hours

SAP Error Message - Details

• Message type: E = Error

• Message class: /FTI/WEBGUI_MSG -

• Message number: 137

• Message text: Restricted Mode switched off for user &1 for four hours

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /FTI/WEBGUI_MSG137 - Restricted Mode switched off for user &1 for four hours ?

  The SAP error message /FTI/WEBGUI_MSG137 Restricted Mode switched off for user &1 for four hours typically indicates that a user has been placed in a "restricted mode" due to certain security or compliance policies. This mode limits the user's access to specific functionalities within the SAP system, often as a precautionary measure.
  Cause:
  
  Security Policy Violation: The user may have violated a security policy, such as attempting to access restricted transactions or data.
  System Configuration: The system may be configured to automatically restrict user access based on certain criteria, such as failed login attempts or suspicious activity.
  User Role Changes: Changes in user roles or authorizations may trigger a switch to restricted mode.
  
  Solution:
  
  Wait for Automatic Release: The message indicates that the restricted mode will be lifted automatically after four hours. If the user does not require immediate access, they can wait for this period.
  Contact System Administrator: If immediate access is necessary, the user should contact their SAP system administrator or security team. They can review the user's activity and determine if the restricted mode can be lifted sooner.
  Review User Activity: The administrator should check the logs to understand why the user was placed in restricted mode and ensure that there are no ongoing security concerns.
  Adjust Security Settings: If this is a recurring issue, the organization may need to review and adjust their security policies or user role configurations to prevent unnecessary restrictions.
  
  Related Information:
  
  User Management: Understanding how user roles and authorizations work in SAP can help prevent such issues.
  Security Policies: Familiarity with the organization's security policies can help users avoid actions that may trigger restricted mode.
  SAP Notes and Documentation: Check SAP's official documentation or support notes for any specific guidance related to this error message.
  
  If the issue persists or if there are further complications, it may be beneficial to consult SAP support for more detailed assistance.