How To Fix /FTI/WEBGUI_MSG128 - Please enter the external ID


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /FTI/WEBGUI_MSG -

  • Message number: 128

  • Message text: Please enter the external ID

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /FTI/WEBGUI_MSG128 - Please enter the external ID ?

    The SAP error message /FTI/WEBGUI_MSG128 with the description "Please enter the external ID" typically occurs in the context of using the SAP Fiori or Web GUI applications, particularly when dealing with functionalities that require an external ID for processing.

    Cause:

    This error usually arises when a user attempts to perform an action that requires an external ID (such as a document number, reference ID, or similar identifier) but fails to provide it. The external ID is often necessary for the system to identify the specific record or transaction that the user is trying to access or manipulate.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Input Fields: Ensure that you have filled in all required fields in the form or transaction you are working with. Specifically, look for any field labeled as "External ID" or similar.

    2. Validate Data Entry: Make sure that the external ID you are entering is valid and exists in the system. If you are unsure, you may need to look it up in the relevant database or transaction.

    3. Review Documentation: If you are unsure what the external ID should be, refer to the documentation or help resources related to the specific application or transaction you are using.

    4. Consult with Colleagues: If you are part of a team, check with colleagues or your SAP support team to see if they have encountered this issue and how they resolved it.

    5. System Configuration: If you are an administrator or have access to system configuration, ensure that the settings related to external IDs are correctly configured in the system.

    6. Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or version.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional context.
    • Transaction Codes: Familiarize yourself with the transaction codes related to the functionality you are using, as they may provide additional insights into the required fields and processes.
    • User Training: If this error is common among users, consider providing additional training or resources to help them understand the importance of the external ID and how to correctly input it.

    By following these steps, you should be able to resolve the error and proceed with your tasks in the SAP system.

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